Tuesday, April 3, 2012

Applications of Management Principles in Healthcare

With the advent of mega-hospitals and the growth of corporate hospital chains, the requirement for MBAs to oversee management in the healthcare industry has surged. Doctors and nurses are generally not trained to address management issues in a hospital. Therefore, managing the processes in a healthcare organization is absolutely vital. To discuss the importance of management principles in healthcare and how we as MBAs can contribute to this sector, on 22nd March 2012, MBA Invitation Lecture Series invited Mr. Manick Rajendran, CEO Lifeline Hospitals. He is also a consultant for the US Government Healthcare initiatives under ARRA (American Recovery and Reinvesting Act).He is an alumnus of IIM Bangalore and has worked as a Vice-President for Deutsche Bank.
Mr. Rajendran initiated the talk with a question: What is important for the healthcare industry? After gathering various responses from the audience he emphasized on three points: manpower management, strategic leadership and emulating best practices. Talking about what the healthcare sector offers to MBA students, he again identified three key points:
·         It gives a sense of job satisfaction as we can contribute to the society
·         It is one sector which is least affected by economic recession
·         India is a huge market offering  a lot of potential in this sector
After giving us a basic overview of the healthcare sector, Mr. Rajendran took the conversation towards describing how they implemented management principles in Lifeline Hospitals. He acquainted us with the concept of Hoshin Kanri which is a strategic management methodology based on total quality management. The concept, popularized in Japan, aims to make an organization the best in the field. Mr. Rajendran explained how they implemented the concept of Hoshin Kanri by focusing on zero defects.
Talking about manpower management, he gave the reference of Steven Covey’s Seven Habits and how it helped him to get the best out of people. He also talked about change management and the various aspects involved with its execution. According to Mr. Rajendran, one should never ask anyone to change; instead, a sound manager should bring about that change by engaging people in interesting activities. He cited various anecdotes and examples of how he was able to execute the aforementioned theory.
Mr. Rajendran talked about the significance of experiential learning and how he has implemented it in Lifeline Hospitals. He also gave a demonstration of experiential learning through a game of Chinese whispers by choosing 15 volunteers from the audience. It was carried out to show the effect of gossip and why it should be avoided in organizations.
Mr. Manick Rajendran followed a really interactive approach for the lecture: kept everyone involved and interested. If I can put it in three words, I would say the lecture was relevant, valuable and spellbinding.
Compiled By:
Aditya Ghai
MILS | Batch of 2013
Photo Courtesy:
Mauryanath Das
DoMS Interface | Batch of 2013

26 comments:

  1. This comment has been removed by the author.

    ReplyDelete
  2. its amazing to see it thanks for sharing it car keys

    ReplyDelete
  3. I was delighted to find this web site.I wanted to thank you for your time reading this wonderful! I really enjoyed every bit of it and I've marked to ensure that the blog post something new.

    buy medicine

    ReplyDelete
  4. A forum where you can have discussion and all your problems related to drug, pain, and anxiety Drug Discussion

    ReplyDelete
  5. A healthy diet is not about strict nutrition philosophies, staying extremely thin, or depriving yourself of foods you love. Rather it is to get that good to have more energy and you keep healthy as possible.
    buy xanax online

    ReplyDelete
    Replies
    1. I would personally ought to don't agree not only with the beliefs that had been earned in this entrance however could also like in order to differ by incorporating from the remarks who were built I think you ought to know more about the topic in advance of composing on it.
      Upholstery Furniture Repairs

      Delete
  6. I would just say hats off to you keep the good work up and thank you so much for sharing medicine forum

    ReplyDelete
    Replies
    1. We've identified a bug in the current BOINC server that is online at SETI@home. With older BOINC clients this bug results in running multiple
      Companies Office

      Delete
  7. Preservation and promotion of health is achieved through a combination of physical, mental and social well-being, sometimes called "the triangle of health." Health is a positive concept focuses on the social and personal resources, as well as physical capacities.
    drug forum

    ReplyDelete
  8. Great blog. All posts have something to learn. Your work is very good and i appreciate you and hopping for some more informative posts.
    buy valium online

    ReplyDelete
  9. Hey, nice site you have here! Keep up the excellent work!
    List of Hospitals in Bangalore

    ReplyDelete
  10. I really enjoy simply reading all of your weblogs. Simply wanted to inform you that you have people like me who appreciate your work. Definitely a great post. Hats off to you! The information that you have provided is very helpful.

    Computer repairs melbourne

    ReplyDelete
  11. My cousin recommended this blog and she was totally right keep up the fantastic work!
    Top Hospitals in Ahmedabad

    ReplyDelete
  12. Awesome pictures and interesting information and attractive.This blog is really rocking...
    Yes, the post is very interesting and I really like.

    roadside assistance in richardson

    ReplyDelete
  13. It’s good to see this information in your post, I was looking the same but there was not any proper resource, thanks now I have the link which I was looking for my research.

    Tubal Reversal

    ReplyDelete
  14. I have been studying the content in this area, I think we have many common interests, we are constantly Study, a total of enjoyment of information and work together to improve their lives.

    bronx locksmith

    ReplyDelete
  15. It does help me a lot knowing that you have shared this information here freely.we are constantly Study, a total of enjoyment of information and work together to improve their lives.

    Find Doctor Reviews

    ReplyDelete
  16. basic overview of the healthcare sector, Mr. Rajendran took the conversation towards describing how they implemented management principles in Lifeline Hospitals.
    uk dissertation help

    ReplyDelete
  17. Wow!! What a great writing, really I appreciate such kind of topics. It will be very helpful for us. Waiting for more articles, blogs like this. I’m going bookmark your blog for future reference. Thanks a lot for sharing this.
    moving companies bethesda md

    ReplyDelete
  18. Amazing!I also wish him good luck to defend his gold medal. I like to share it with all my friends and hope they will also encourage him.

    movers in virginia

    ReplyDelete
  19. My partner and I stumbled over here from a different web page and thought I might check things out. I like what I see so now i am following you. Look forward to going over your web page repeatedly.

    movers in marryland 

    ReplyDelete
  20. Hats off to you! The information that you have provided is very helpful.

    movers washington dc

    ReplyDelete
  21. Great tips, many thanks for sharing. I have printed and will stick on the wall! I like this blog.

    dc movers

    ReplyDelete
  22. Rajendran explained how they implemented the concept of Hoshin Kanri by focusing on zero defects.

    academic dissertation papers

    ReplyDelete
  23. Also, you should encourage him to execute at your new Aspen funny event. Seriously.
    Bethesda Locksmith

    ReplyDelete
    Replies

    1. I read and walked for miles at night along the beach, writing bad blank verse and searching endlessly for someone wonderful who would step out of the darkness and change my life. It never crossed my mind that that person could be me.
      business electricity rates

      Delete

You are visitor number